Meet Chatbot Elwa powered by ui42!

Many online shops face a challenge with resolving customer queries as quick as would be required. We know the speed is essential, especially in e-commerce, therefore we decided to support artificial intelligence to help our clients.

Who is Elwa?
Elwa is your team member ready to assist your customers 24/7, 365 days a year. It was programmed with the know-how of a professional salesman from a physical store, who asks the right questions in the correct order to help customers find what they need. On the other hand it replaces a call centre by answering your customers´ questions.

The use of chat in e-commerce has a growing trend. Moreover it increases conversions, captures data and supports your brand.

At the moment is Elwa deployed on 6 websites in 9 languages.
If you are interested in more info just drop us a line at sales@ui42.sk / carolina.cardoso@ui42.com