New Tipping Experience - Gojek

What usually encourages you to tip?
Whatever your reason is, we believe you’ll earn some good karma whenever you tip, especially during this pandemic.

To help our drivers-partners earn more, we used ‘design’ to urge our customers to tip their drivers. We added delight to the tipping experience by filling emotional voids, creating empathy towards drivers, and showcasing gratitude right after customers tip!

So let’s put a smile on their face by trying out the new tipping experience, ok?

Curious how we did it? Checkout our process here: https://bit.ly/37IFVal

The Team ❤️
Designers: Vaibhav Bhasin, Vinay Jois, Manyu Varma
Motion: Jean Dsouza
UX Writers: Alverta Shani, Sri Izzati
Illustrator: Beny Styawan

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