Your guide to CSAT surveys for phone interactions

👉👉 [BLOG] Your guide to CSAT surveys for phone interactions 📞

According to Gartner, 89% of businesses will compete mostly on the basis of customer experience in the future.

In such a world it is important for every business to collect customer feedback regularly.
CSAT Surveys can enable businesses to get real-time feedback from customers. In this blog post, we explore IVR CSAT surveys in depth and how you can use Freshcaller to create the perfect IVR CSAT survey.

https://www.freshworks.com/freshcaller-cloud-pbx/call-center-software/csat-survey-blog/