BCA Mobile App - Redesign

BCA is one of the largest banks in Indonesia, with active customers as of September 2019 reaching 21 million. Of the many customers, only 1.8% of users make transactions through the BCA branch office. The remaining 98.2% of customers have transacted using mobile banking and internet banking.

The interface design of BCA Mobile is arguably simple, but on some sides, it has a less effective groove. This makes the user sometimes can not use it easily. In addition, the simple design has no up to date touch. Understanding the ‘up to date’ does not merely mean hype or colorful design.

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