Mentoring communications app

Full Clarity were brought in to design the UX/UI for a native mobile communications app for hiring and communicating with your business mentors, and peer network.

Initially the project included standard communication features such as 1-1 messages, group messages, voice calls and video calls. After that, we added 1-1 mentoring functionality which included a scheduler to find and schedule a call with one of the mentors the user can find in the platform including accessing video recordings of their calls.

The flow we have chosen to show here is the chats flow including leaving an audio message in a chat thread and then creating a new group.

We carefully designed the experience so to re-use UI to make the build easy for the development team. For example the UX/UI for the “New chat” also worked for the “New Group”. Similarly the “New Call” flow worked for 1-1 as well as group calls and for both Audio and Video calls. Taking a component based approach to design this helped the development meaning the component flows can be re-used in other parts of the app.

We used established messaging and audio/video calling patterns which we’re familiar to users from other popular messaging apps such as Facebook Messenger, What's app, Skype and designed a smart and clean user experience for the business professionals in the Mentors network.

This project was a small part of a much larger project we have been working with Mentors on for the last 18months in designing the UX/UI for a Business entrepreneur community members mentoring platform which included a suite of digital tools, e-learning, and a private business community social network.
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