Voice of Customers Dashboard - Desktop App

Listen to our customers is important to grow our business towards sustainability. This Voice of Customers triangulated all customer voice data from app/play store, social media and customer support tickets to find top pain points and opportunities.

With data science approach, we can score the sentiments that will help us find top negative, top positive and top spikes that happening in our customers.

We can also enrich this insight with UX research to get deeper perspective of the problems and opportunities.

By using this, we can put our focus to solve things that really matters for our customers and measure the impact easily.