Capacity Helpdesk - Ticket View

This is the start of a series of shots of the Capacity Helpdesk.

The ticket view gives your "human in the loop" the tools she needs to triage tickets.

- Powerful search and filters - Ticket types - The ability to display data collected from a previous conversation or workflow - Priority level and due date - Ticket history - Ability to link to other tickets - Comments - Tasks options based on ticket type - The ability to add tags