UX Writing 001 | Cancellation Notification
For the past month I have taken an interest in the art of writing and how important is in the overall experience but sadly left until the end.
As part of my growth in this discipline I have taken on the Service Design Club's challenges.
Challenge Scenario:
A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly canceled due to bad weather.
Challenge:
Write a message from the airline app notifying them of the cancelation and what they need to do next
Please let me know what do you think!
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