Unifying Services in a Customer Portal
Even with best-in-class service offering, Whoa needed to differentiate their service from other providers in the marketplace. Selling hardware and server uptime is a tough business full of many different competitors and Whoa realized they needed a way to stand out from the crowd. Rather than trying to nickel and dime customers or outcompete by reducing costs through cutting corners, Whoa wanted to provide a superior service experience. While Whoa has technical expertise in house to install and support custom solutions using off-the-shelf enterprise class products, they were not equipped for new software product design or development that could realize their vision and deliver a separator to market.
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