State of Salesforce 2018

The State of Salesforce is an annual report from Bluewolf. It surveys how Bluewolf’s wide-ranging client base uses Salesforce and their projections on the future of the platform.

For the 2017–2018 report, we dug into the data and discovered big fluctuations and an ever-growing need to be able to pivot, adapt, and improvise in order to get the most out of the platform in the future. We likened these findings to music—specifically jazz—and found that the data, though initially chaotic, had an underlying rhythm and harmony.

Influenced by music notation, we created an illuminating report full of infographics and knowledge that attempts to illustrate the complex cadence and unity of this data.