Fasten website. Support

Fasten used to be an American transportation network company based in Boston. With 1.1 million downloads of its mobile app since the launch Fasten was a significant company on the ride-hailing market competing Uber and Lyft. It operated in Boston and Austin, with over 50,000 monthly active customers using the company's mobile app to request rides.

Here is the flow of how users can get instant support via the website. The interface addresses them with some simple questions and either provide relevant information or makes a specific request to the support team.