Cancellation Service Revamp

Our main product at Volders is our Cancellation Service.

We make Germans’ life easier by automating the process of canceling a service (like TV, the Internet, etc.) in a seamless way.

The brief was to improve the old flow as a whole, which was relatively old. We revamped everything using our New Branding, but especially tackling many UX issues we found.

This is the first new version that the team came up with.

The challenge was to:
1- Update/Improve Visuals.
2- Encourage users to go through the long-form, in the right order.
3- Test Google’s Inputs on our audience.