Cognitive website - Part 5

This concept(conversational AI platform) provide users to interact with company website by building engaging voice and text-based conversational instead trawl through pages of content or search as traditional website does.
In other words this allow users to ask any questions about the company in natural language.

Using years of domain knowledge and natural language understanding, the system(Mercury) analyze and understand the user's intent to help you respond in the most useful way.