Ethnographic Research

At InfraScope, we're building a platform to simplify IT infrastructure monitoring and optimization. To make it truly effective, we used ethnographic research—observing IT teams in their daily work to understand their challenges, workflows, and needs.

From alert fatigue to managing multiple tools, we discovered real pain points and opportunities to create a centralized, automated, and proactive platform.

This user-first approach ensures InfraScope is not just another tool but a true partner in IT management.

👩‍💻👨‍💻 Let’s connect and discuss how thoughtful design can solve real-world problems!

#EthnographicResearch #DesignThinking #UserCentric #ITInnovation #SaaS

AdobeXD - https://xd.adobe.com/view/91468591-e80c-47df-b4c2-2d8d6f56619d-c415/

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