User Journey || Plan and Pricing

This is a user journey for plan and pricing, extending up to the payment phase, encompassing the steps and interactions that customers go through when evaluating, selecting, and finally making a payment for a plan.

Discovery and Research: It all begins when users become aware of the product or service. They start by exploring the available plans and pricing options. During this phase, they compare features, benefits, and prices to determine which plan aligns best with their needs.

Plan Selection: After careful consideration, users make their choice by selecting a specific plan.

Decision-Making: Once users have gathered enough information, they enter the decision-making phase. Here, they weigh the pros and cons of each plan, taking into consideration their budget, expected usage, and any additional requirements

Checkout Process: Users are then directed to the checkout page, where they provide necessary information such as billing details, shipping address, and payment method. This phase aims to be straightforward and secure, with clear instructions and validation to minimize friction.

Happy to hear your thoughts :)