Why strategy is important in UX design ?

To me, strategy is an entire part of UX design. Users or customers, UX or CX, there're like no borders between those.

You can check out my case study, about a kitchen school which one I helped to create new online services.

https://charlottebarbarin.com/etude-de-cas-le-cordon-bleu

How much are strategies important for you in UX ?

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